Personally Identifiable Information
This refers to information that lets us know the specifics
of who you are. Personal information is requested when you order a product or
service, register for a Gift List, enter contests or sweepstakes, apply for
credit, fill out surveys, and send us feedback. For example, this information
might include your name, billing address, shipping address, telephone number,
e-mail address, credit card or other payment information, and product details.
With this information, Perry Supply Inc. can
fill your orders and better provide you with personalized services.
Non-Personally Identifiable Information
This refers to information that
does not by itself identify a specific individual. We gather certain information
about you based upon where you shop on our site in several ways. This
information is compiled and analyzed on both a personal and an aggregated basis.
For example, this information may include the Web site's Uniform Resource
Locator ("URL") that you just came from, which URL you next go to, what browser
you are using, and your Internet Protocol ("IP") address. A URL is the global
address of documents and other resources on the World Wide Web. An IP address is
an identifier for a computer or device on a Transmission Control
Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web.
Networks like the web use the TCP/IP protocol to route information based on the
IP address of the destination. In other words, an IP address is a number that is
automatically assigned to your computer whenever you are surfing the web,
allowing web servers to locate and identify your computer. Computers require IP
addresses in order for users to communicate on the Internet, browse and shop.
Where
do we collect information from you and how do we use
it?
Our primary goal in collecting personal information is to provide Perry Supply Inc.'s visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system
administration, to gather broad demographic information, to enable ads to be
served on our site, to report Non-Personally Identifiable Information to our
advertisers, and to monitor the level of activity on our site. We collect
information from visitors to our site regarding the URLs they came from, domain
types (e.g., .com or .org), their IP addresses, the date and time of their visit
or order, the number of visits and orders, the number of visits per browsing
session, the server type, the operating system and browser type used to come to
the site, the country, state and telephone area code where their servers are
located, the pages and page titles of our site that visitors viewed during their
visit, whether the visitor's computer is enabled for Java or cookies, browser
language, applications and plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable
information from you. If you order one of our products or services, we will
collect and maintain your name, e-mail address, billing address, shipping
address, telephone number, product selections, credit card or other payment
information, order number, referring URL, IP address and a password. We collect
this, and other information, as disclosed in this Policy, in order to fill your
order, to communicate with you about your order and to send you promotional
materials. Before confirming your order, you will have the opportunity to review
the product order form and make changes and additions to the information it
contains and these changes will be automatically kept for future use.
Contact Information and
Third Party Data
If you contact Perry Supply Inc. or our customer
service representatives by telephone, e-mail or letter, we may keep a record of
your correspondence or comments. If you report a problem with our site, we may
collect such information in a file specific to you. If you contact us through
our feedback area or by calling one of our customer service representatives, we
may ask for your name and e-mail address in order to send you a reply. If other
users or third parties send us correspondence about your activities or purchases
on our site, we may keep the information in a file specific to you. We use a
third party to help us provide customer service. In order to help you most
effectively, we provide them with your order information.
Website Analysis Agent: We may use an outside service to collect Non-Personally Identifiable Informaton on an aggregated basis so that we can improve the marketing and layout of our site. They may use cookies to perform their service. For more info, please see the section "Use of Cookies" below.
With whom do we share your
information?
Fulfillment: The information collected by Perry Supply Inc. is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from Perry Supply Inc.. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.
Other Parties: We do not sell, trade, or rent your personal information to others without your consent. We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of Perry Supply Inc., our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.
Services Provided on Our Site: Except as otherwise stated in this Policy, at present Perry Supply Inc. does not disclose its customers' Personally Identifiable Information to other merchants. Where you sign up for goods or services offered through our site, but sold by a third party, we give your personal information to that third party (e.g., our Wireless Store and the magazine offer during checkout).
Data Analysis Agents: The information collected by or for Perry Supply Inc. may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help Perry Supply Inc..
How can
you update or correct your Personally Identifiable
Information?
We believe you
should have the ability to access and edit the personal information that you
have provided to us. During the online ordering process you can review, change,
or delete the information that you have submitted. You may change any of your
personal information in your account online at any time. We encourage you to
promptly update your information if it changes. You may ask to have the
information on your account deleted or removed; however, because we keep track
of past purchases, you cannot delete information associated with past purchases.
Also, as a security measure we "back up" the data stored on our systems, and
such prior information cannot be completely removed from our databases. As a
result, you should not expect that all of your personally identifiable
information will be completely removed from our backed-up databases.
At Perry Supply Inc. you can be assured that your personal and account information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced firewall technology.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
Use of "cookies"
Perry Supply Inc. Cookies: When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to Perry Supply Inc.. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.